What are the details of your warranty?
Each item from Leather • Works is designed and crafted for decades of everyday use. We believe in our goods so strongly that each item is warrantied against defects in workmanship and materials for 25 years. If the item is not functioning correctly (rivets not riveted, snaps not snapping, stitching comes loose) then send the item in for repair and we will fix it and send it back to you for free. If we can't fix it, then we will give you in-store credit. The warranty does not cover: exposure to chemicals (bleach, cholorine, salt water, harsh conditioners) that corrode or breakdown the material of the item, damage caused by neglect (dog chewing), accidents (road rash), mistreatment (using outside of the items recomended use), normal wear (change in colors from aging, wrinkles, marks, stretching, etc.), or lost/stolen items.
Do you repair items that aren't Leather • Works products?
No, not at this time.
Do you use Full-Grain leather?
Yes. All of the leather we use is top quality. See our materials page for more information.